Applicable Products
Go to Citrix website and download 12.9.1. Also download the auto updater. Open Citrix installer and choose the 'Remove Citrix Receiver' option to remove all elements of previous version. Once completed, choose 'Install Citrix Receiver' to re-install. It will open as 'Citrix Workspace' Once completed, open the AutoUpdater download and install. Receiver 12.9 for Mac product software. High performance web and self-services access to virtual apps and desktops.
- Receiver for Mac
Information
Apple released OS X El Capitan on September 30th 2015, which may require you to update your installed version of Citrix Receiver.![Receiver Receiver](/uploads/1/2/5/8/125856380/206578092.png)
Citrix Receiver for Mac 11.9 is not supported on OS X El Capitan. If you have upgraded your device to El Capitan, please upgrade Citrix Receiver to the most recent version.
To upgrade, go to the Citrix download pages:http://www.citrix.com/downloads/citrix-receiver.html.
![Receiver 12.9.1 For Mac Receiver 12.9.1 For Mac](https://bba.bloomberg.net/Content/Images/Help/DriveAccess/PC/image001.png)
Citrix Receiver for Mac 12.x is supported on OS X El Capitan.
The following our known issues concerning use of Citrix Receiver for Mac 12.0 on El Capitan:
The sessions don't display normally in Split View. [#582397]
If running Citrix Receiver for Mac 12.x on OS X El Capitan and are having trouble connecting, upgrade the NetScaler Gateway plugin. For more information, see this article on the Citrix downloads page: NetScaler Gateway Plug-in v3.1.4 for Mac OS X (El Capitan Support).